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• FILES •
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• Statistical evaluation
products >>
• Further resources
>>
• Presentations
>>
Working Tools
Measure Documentation:
• Measure
Documentation Form •
[pdf, 5 KB]
• Measure
Evaluation Form •
[pdf, 38 KB]
Patient Survey:
• Patient
Survey Strategies Tool •
[pdf, 140 KB]
• Instructions
Patient Survey •
[pdf, 65 KB]
• Contact
Card Patients Personal •
[pdf, 30 KB]
• Contact
Card Patients Telephone •
[pdf, 31 KB]
• Contact
Card Patients Focus Group •
[pdf, 31 KB]
• ISQ
PAT Interview Guide •
[pdf, 62 KB]
• ISQ
PAT Focus Group Guide •
[pdf, 40 KB]
• Focus
Group Manual •
[pdf, 47 KB]
• Info
Letter Clinicians •
[pdf, 18 KB]
10_ISQ_PAT_patient_questionnaire:
• Patient
interview to assess interpreter access and service quality in
clinical encounters [ISQ-PAT] Interview guide – Short form
•
[pdf, 50 KB]
• 
Spain
- Patient survey •
[pdf, 38 KB]
•
Spain
- Contact card •
[pdf, 32 KB]
• 
Finland
- Patient survey •
[pdf, 51 KB]
•
Finland
- Contact card •
[pdf, 30 KB]
• 
France
- Patient survey •
[pdf, 65 KB]
•
France
- Contact card •
[pdf, 30 KB]
• 
Italy
- Patient survey •
[pdf, 53 KB]
•
Italy
- Contact card •
[pdf, 31 KB]
• 
Netherlands
- Patient survey •
[pdf, 35 KB]
•
Netherlands
- Contact card •
[pdf, 28 KB]
• 
Sweden
- Patient survey •
[pdf, 30 KB]
•
Sweden
- Contact card •
[pdf, 29 KB]
Staff Survey:
• Instructions
Staff Survey •
[pdf, 50 KB]
• Documentation
Sheet Staff Survey •
[pdf, 93 KB]
• Checklist
for handing out the questionnaire to staff members •
[pdf, 26 KB]
• Poster
Staff Info •
[pdf, 16 KB]
Staff Questionnaire:
• Staff
questionnaire PRE •
[pdf, 132 KB]
• Staff
questionnaire POST •
[pdf, 32 KB]
• 
Denmark
•
[pdf, 41 KB]
• 
Greece
•
[pdf, 191 KB]
•
Spain
•
[pdf, 39 KB]
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Finland
•
[pdf, 32 KB]
• 
Ireland
•
[pdf, 32 KB]
•
Italy
•
[pdf, 31 KB]
•
Netherlands
•
[pdf, 41 KB]
•
Sweden
•
[pdf, 43 KB]
• 
United
Kingdom •
[pdf, 32 KB]
•
France
•
[pdf, 43 KB]
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